Measuring Metrics that Matter for Agile Teams

Full day tutorial with Cat Swetel and Will Evans

“What gets measured gets improved.” – Peter Drucker

Have you ever had a gut feeling a project is about to go off course but no way to validate (or invalidate) that feeling? Has your team ever been burned by an inaccurate estimate or unreasonable expectation? Have you ever wished you could peer a bit into the future? How can metrics be used safely in coaching Agile teams? How can you know whether things are getting better or worse?

This workshop won’t teach you to eliminate all uncertainty or allow you to see the future, but it will provide you with tools to explore and chart a reasonable course through the inherent ambiguity of software design and development by simply measuring units of value delivered over time to improve your processes and create happy customers.

This workshop suggests approaches to metrics that avoid the common pitfalls and faceplants of local optima, and shows some practical dashboards and the resulting chaos or calm they cause. In addition to covering metrics important for assessing the health sprint, project, or program, we’ll also cover Cost of Delay and Lean Startup Marketing Metrics. You’ll identify what KPIs matter, which metrics reveal whether your product is delivering value to your customers, and how to make decisions based on the numbers you are gathering. The goal is to measure your traction and be able to communicate it to teams, stakeholders, and decision-makers so you can pivot faster based on insight instead of instinct while reducing waste and consistently improving the cadence of delivery.

Learning Objectives:
  • Fundamentals of Lean/Agile Analytics
  • Uncertainty, Predictability, and Crystal balls
  • Prioritise the metrics that focus on the flow of value
  • Understand how to prioritize work based on economic value
  • How to stop Metrics Madness & Measuring the wrong damn thing
  • Metrics that just burn people out
  • Innovation Accounting and other fake metrics
  • Vanity Metrics and Good Metrics
  • Leading indicators and lagging indicators
  • Dashboard Designs for Non Designers
  • Standard work and continuous improvement

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